<aside> <img src="/icons/help-alternate_gray.svg" alt="/icons/help-alternate_gray.svg" width="40px" /> What: Customer story with ACME - Top 3 retailer in the UK and one of our Top 10 customers in terms of ARR and platform usage.

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<aside> <img src="/icons/clock_blue.svg" alt="/icons/clock_blue.svg" width="40px" /> When to publish: July 10, 2024 - 10:00 AM CET

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<aside> <img src="/icons/bullseye_red.svg" alt="/icons/bullseye_red.svg" width="40px" /> Goal: More ‘Retail’ customer stories for a larger percentage of your company's overall customer base.

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<aside> 💡 Important Check how this customer story can be used: phone reference, speaking at events/on panels, collaborating on case study, participating in media opportunities, featured on the blog, all of the above

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Overview

Provide a summary of the company

• Name: James Doe
• Job title: CEO and Founder of AME
• Company description: ACME is a fictitious retailer that only sells Jordan 1’s.
• URL: https://ACMEISFAKE.com
• Headquarters: Rotterdam, The Netherlands
• Industry: Software, Retail
• Key features used: Send Later, AI Optimization

Social proof

Key metrics that have been moved

1. Example - “Up to 5.5 higher conversion rates”
2. Example - “15-point increase in NPS”
3. Example - “96% CSAT”

Question

Open text field: NPS scale likelihood to recommend - How has [your product] improved your business? We found an open text field gives us lots to work with.

Introduction