Format by Andrew McCotter-Bicknell.
<aside> đĄ Product Marketing Tip: figure out what their pain points are and better understand what the prospects care about. Then you can find out if thereâs a competitive battle at all.
The Skinny - What sets â[Your product]â apart? | Landmines to lay đŁÂ Questions that sow seeds of doubt concerning your competitor |
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1. Ease to use, modern platform for collaborative hiring |
Stability - Are you okay with periodic network outages? Stability is a âmust haveâ for everyone. ACME B has a surprising amount of outages compare to other top-tier players.
[Theme 2] - How important is reporting to your business? ACME B data quality is sporadic. Their data becomes inconsistent when building customized hiring reports. |
| The Deets Where we win đÂ
Your key differentiators. Top reasons why you win deals against this competitor. Steer the conversation towards these. | Where we lose đÂ
Your key weaknesses. Top reasons why you lose deals against this competitor. Reinforce your value statements to pivot the conversation. Elevate the conversation to refocus back to core strengths. | Quick dismiss - ACME vs Competitor X
Bring the focus back to your solution |
| --- | --- | --- |
| Weakness: automation is key and ACME B is weak in this area.
**Example: our customers have told us that automating key actions is key. ACME B does not offer what clients in our industry are looking for.W | ⢠Necessary details for sales to know. Make sure they donât run into this call blind.
Competitor strength: if user requires advanced feature set for inclusive hiring.
Counter: our platform provides the most extensive marketplace. Greenhouse may provide too many features, that will confuse the team. | 1. Not ideal for Enterprise customers. Reporting and analytics poor. [URL to external review] 2. Lacking features to mitigate unconscious bias throughout the hiring process. [URL to external review] Acknowledge and praise competitor: â[Competitor is great if youâre looking for a comprehensive [relevant benefit].â â State their limitations: âUnfortunately, a lot of customers have said they have struggled to implement [Competitor], often taking over 90 days to launch. A customer that switched from [Competitor] said it required 10+ hours of their time per week.â â Highlight your value: âUnlike [Competitor] we offer starting templates and a 90-days kick-off plan, with a dedicated services team. How important is for you to get up and running efficiently?â. |
Explained | Talk Track |
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Whatâs their current state? Try to understand how familiar they are with products/ services you are providing. | ACME: âHave you worked with other HR providers previously?â Prospect: âWeâve worked with others in the past!â |
Who else are they looking at? See if they are also chatting with competitors. If so, we should find out who! | ACME: âWhatâs that experience been like?â Prospect: âSome have been hit or miss, but weâve heard good things about you and ACME, which is why we responded to your outreach.â |
What do you care about in those solutions? Asking this gives you the opportunity to educate the prospect on what matters and expands their criteria. | ACME: âThatâs great - Iâm glad our customers have been evangelists for us! Iâm curious, as youâre evaluating providers, what are the top few things that are most important to you?â |
Donât make this overly complicated. Just 3-4 landmines to be housed in your battlecards for easy access.
1ď¸âŁÂ Pick a sentence structure
âHow important is your strength/ competitorâs weakness to your evaluation?â
âHow would you work around competitorâs weakness?â
2ď¸âŁÂ Select your strength/ their weakness
Price | Quality | Security | Training |
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Features | Quantity | Location | User satisfaction |
Support | Depth | Flexibility | Integrations |
Privacy | Breadth | Performance | Stability |
3ď¸âŁÂ Lay your landmine & leave-behind
âđžÂ Leave-behinds explain why/ how their weakness is your strength.